.pdg-support-shell{--pdg-dark:#0d1422;--pdg-panel:#111c2f;--pdg-soft:#f5f8fc;--pdg-line:#dbe4ef;--pdg-text:#162033;--pdg-muted:#64748b;max-width:1040px;margin:36px auto;font-family:Inter,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:var(--pdg-text)}
.pdg-support-card{background:#fff;border:1px solid var(--pdg-line);border-radius:24px;box-shadow:0 24px 70px rgba(15,23,42,.12);overflow:hidden}.pdg-support-brandbar{height:7px;background:linear-gradient(90deg,var(--pdg-support-accent),#6ca6ff,#8b5cf6)}
.pdg-support-head{display:flex;gap:24px;align-items:center;padding:34px 38px 20px}.pdg-support-header-image{width:86px;height:86px;object-fit:contain;border-radius:18px;background:var(--pdg-soft);padding:9px}.pdg-support-kicker{text-transform:uppercase;font-weight:800;font-size:12px;letter-spacing:.14em;color:var(--pdg-support-accent)}.pdg-support-head h2,.pdg-modal-card h3{margin:5px 0 6px;font-size:34px;line-height:1.1}.pdg-support-head p{margin:0;color:var(--pdg-muted);font-size:16px}
.pdg-support-warning{margin:0 38px 26px;padding:18px 20px;display:flex;gap:15px;align-items:flex-start;border:1px solid #f7c86a;background:#fffaf0;border-radius:16px}.pdg-support-warning-icon{flex:0 0 32px;height:32px;display:grid;place-items:center;border-radius:50%;background:#f59e0b;color:#fff;font-weight:900}
.pdg-support-section{padding:28px 38px;border-top:1px solid var(--pdg-line)}.pdg-support-section-title{display:flex;align-items:center;gap:13px;margin-bottom:22px}.pdg-support-section-title>span{width:34px;height:34px;border-radius:11px;display:grid;place-items:center;background:var(--pdg-support-accent);color:#fff;font-weight:900}.pdg-support-section-title strong{display:block;font-size:18px}.pdg-support-section-title small{display:block;color:var(--pdg-muted);margin-top:3px}
.pdg-grid{display:grid;gap:18px}.pdg-grid-2{grid-template-columns:repeat(2,minmax(0,1fr))}.pdg-span-2{grid-column:1/-1}.pdg-support-section label>span{display:block;font-size:13px;font-weight:800;margin-bottom:7px}.pdg-support-section input,.pdg-support-section select,.pdg-support-section textarea{width:100%;box-sizing:border-box;border:1px solid #cbd5e1;border-radius:12px;padding:13px 14px;background:#fff;color:#111827;font:inherit;outline:none;transition:.18s}.pdg-support-section textarea{resize:vertical;min-height:160px}.pdg-support-section input:focus,.pdg-support-section select:focus,.pdg-support-section textarea:focus{border-color:var(--pdg-support-accent);box-shadow:0 0 0 4px color-mix(in srgb,var(--pdg-support-accent) 13%,transparent)}
.pdg-upload-box{margin-top:18px;display:block;border:2px dashed #cbd5e1;border-radius:16px;padding:23px;text-align:center;background:#f8fafc;cursor:pointer}.pdg-upload-box input{border:0;padding:0;margin:0 0 10px;background:transparent}.pdg-upload-title{font-size:16px!important}.pdg-upload-box small{display:block;color:var(--pdg-muted)}#pdg-file-list{display:flex;flex-wrap:wrap;gap:8px;margin-top:12px;justify-content:center}.pdg-file-chip{font-size:12px;background:#fff;border:1px solid var(--pdg-line);border-radius:999px;padding:6px 10px}
.pdg-support-actions{display:flex;gap:12px;flex-wrap:wrap;padding:28px 38px 12px}.pdg-primary-btn,.pdg-secondary-btn{appearance:none;border:0;border-radius:12px;padding:13px 19px;font-weight:800;font-size:14px;text-decoration:none!important;cursor:pointer;display:inline-flex;align-items:center;justify-content:center}.pdg-primary-btn{background:var(--pdg-support-accent,#1769ff);color:#fff!important;box-shadow:0 10px 24px rgba(23,105,255,.22)}.pdg-primary-btn:disabled{opacity:.45;cursor:not-allowed}.pdg-secondary-btn{background:#eef3f8;color:#26354d!important;border:1px solid #dce4ee}.pdg-retention-note{margin:0 38px 34px;padding:17px 18px;border-radius:14px;background:#f8fafc;color:#5c6b80;font-size:13px;line-height:1.65}.pdg-retention-note a{font-weight:700}
.pdg-modal{position:fixed;inset:0;z-index:999999;display:none;align-items:center;justify-content:center;padding:20px}.pdg-modal-open{display:flex}.pdg-modal-backdrop{position:absolute;inset:0;background:rgba(2,8,23,.78);backdrop-filter:blur(5px)}.pdg-modal-card{position:relative;width:min(720px,100%);max-height:90vh;overflow:auto;background:#fff;border-radius:22px;padding:30px;box-shadow:0 35px 100px rgba(0,0,0,.38)}.pdg-modal-image{display:block;width:100%;max-height:160px;object-fit:cover;border-radius:15px;margin-bottom:22px}.pdg-modal-card>p{color:#5b687b;line-height:1.65}.pdg-modal-close{position:absolute;top:14px;right:15px;width:36px;height:36px;border:0;border-radius:50%;background:rgba(15,23,42,.08);font-size:25px;cursor:pointer}.pdg-consent-list{display:grid;gap:11px;margin-top:22px}.pdg-consent-list label{display:flex;gap:12px;padding:15px;border:1px solid #dce4ee;border-radius:14px;background:#fbfdff;cursor:pointer}.pdg-consent-list input{margin-top:3px;width:18px;height:18px}.pdg-consent-list strong,.pdg-consent-list small{display:block}.pdg-consent-list small{color:#68768a;line-height:1.45;margin-top:4px}.pdg-optional-consent{border-style:dashed!important}.pdg-modal-actions{display:flex;justify-content:flex-end;gap:10px;margin-top:22px}.pdg-inline-error{margin-top:15px;padding:12px 14px;background:#fff1f2;color:#9f1239;border-radius:11px;border:1px solid #fecdd3}.pdg-modal-lock{overflow:hidden}
.pdg-support-result{text-align:center;padding:65px 30px}.pdg-success-mark{margin:0 auto 16px;width:68px;height:68px;display:grid;place-items:center;border-radius:50%;background:#dcfce7;color:#15803d;font-size:36px;font-weight:900}.pdg-support-result h3{font-size:30px;margin:0 0 10px}.pdg-ticket-number{display:inline-block;margin:18px 0;padding:12px 18px;border:1px solid #cbd5e1;border-radius:11px;background:#f8fafc;font:800 18px ui-monospace,SFMono-Regular,Menlo,monospace;letter-spacing:.04em}
.pdg-admin-wrap{max-width:1200px}.pdg-admin-card{background:#fff;border:1px solid #dcdcde;border-radius:14px;padding:24px;margin:20px 0;box-shadow:0 3px 14px rgba(0,0,0,.04)}.pdg-admin-card h2{margin-top:0}.pdg-media-row{margin:16px 0}.pdg-ticket-filters{display:flex;gap:8px;margin:18px 0}.pdg-ticket-table-card{padding:0;overflow:auto}.pdg-ticket-table-card table{border:0}.pdg-status{display:inline-block;border-radius:999px;padding:5px 9px;font-size:12px;font-weight:800;background:#e2e8f0;color:#334155}.pdg-status-new{background:#dbeafe;color:#1d4ed8}.pdg-status-triage{background:#fef3c7;color:#92400e}.pdg-status-in_progress{background:#ede9fe;color:#6d28d9}.pdg-status-waiting{background:#ffedd5;color:#9a3412}.pdg-status-resolved{background:#dcfce7;color:#166534}.pdg-status-closed{background:#e5e7eb;color:#374151}.pdg-ticket-detail-head{display:flex;justify-content:space-between;align-items:flex-start;gap:20px;margin-top:22px}.pdg-ticket-detail-head h1{margin:4px 0}.pdg-ticket-detail-head p{margin:0;color:#64748b}.pdg-admin-grid{display:grid;grid-template-columns:1.35fr .85fr;gap:20px}.pdg-kv{display:grid;grid-template-columns:150px 1fr;gap:15px;padding:10px 0;border-bottom:1px solid #edf0f3}.pdg-detail-box{background:#f8fafc;border:1px solid #e2e8f0;border-radius:10px;padding:15px;line-height:1.6}.pdg-admin-files{display:flex;flex-wrap:wrap;gap:8px}
@media(max-width:760px){.pdg-support-shell{margin:14px}.pdg-support-card{border-radius:16px}.pdg-support-head,.pdg-support-section,.pdg-support-actions{padding-left:20px;padding-right:20px}.pdg-support-warning,.pdg-retention-note{margin-left:20px;margin-right:20px}.pdg-grid-2{grid-template-columns:1fr}.pdg-span-2{grid-column:auto}.pdg-support-head{align-items:flex-start}.pdg-support-header-image{width:64px;height:64px}.pdg-support-head h2{font-size:27px}.pdg-admin-grid{grid-template-columns:1fr}.pdg-kv{grid-template-columns:1fr;gap:4px}}